Endpoint Management
As a Service

Security and productivity for your business. Relief and guidance for your team. Modular, coordinated managed services up to an “all-round carefree package” for real results and against one-time efforts that fizzle out.

We work with IT departments from 200 to 10,000+ endpoints:

You should do more, but you're okay Like everyone else?

No time

Your IT department is short staffed and it is difficult for you to keep track of things and keep pace with innovations. It takes too long for system hardens and patches to roll out.

No strategy

You have taken occasional measures, but you do not find time for a holistic strategy to keep pace with constantly changing requirements.

No special knowledge

Endpoint management solutions are powerful and continue to develop almost weekly. In fact, you would need an entire team to exploit the full potential.

No prioritization

New demands every day. A new “we should have a look at that” every day. What are really important and urgent measures and what will follow later?

Endpoint Management as a Service packages

Modular. scalable. Coordinated.

Essential

Endpoint Management aaS

Always available and secure UEM solution and expert support.

Inquire now

Managed UEM solution

Managed Endpoint Expert

Managed Enrollment

Managed system hardening

Managed OS patch management

Managed 3rd Party Patch Management

Managed Microsoft Defender

Reporting

Workplace as a Service

Application Whitelisting as a Service

Complete

Endpoint Management aaS

UEM solution, operating system and enrollment, secured and up-to-date in accordance with best practice.

Inquire now

Managed UEM solution

Managed Endpoint Expert

Managed Enrollment

Managed system hardening

Managed OS patch management

Managed 3rd Party Patch Management

Managed Microsoft Defender

Reporting

Workplace as a Service

Application Whitelisting as a Service

Premium

Endpoint Management aaS

Best-practice endpoint management and security as an all-round carefree package.

Inquire now

Managed UEM solution

Managed Endpoint Expert

Managed Enrollment

Managed system hardening

PREMIUM

Managed OS patch management

Managed 3rd Party Patch Management

Managed Microsoft Defender

Reporting

Workplace as a Service

Application Whitelisting as a Service

performances

Endpoint Management & Security Done ForYou

Our endpoint management as a service creates continuity for your endpoint strategy and makes it robust and effective over the long term. So that you are not dependent on ad-hoc decisions, but can plan consistently.

UEM solution

Managed UEM solution

We take the complexity out of your UEM solution. We make sure that your endpoint management control center is efficient and secure at all times and at all locations. Particularly important for the Microsoft MECM and Ivanti DSM on-premise solutions: Regular monitoring of the infrastructure is included.

Our services
  • Basic configuration according to best practices

  • Backup, update, and proactive monitoring

  • Access to expert support and troubleshooting

  • Monthly service review and proactive recommendations

  • UEM solution
    System hardening
    Endpoint Security

    Managed Endpoint Expert

    Your team is no longer keeping up with daily tasks, such as creating new policies, adapting new features, adding drivers, etc. We discuss the way of working and then independently work on the relevant topics and make recommendations for continuous adjustment of the endpoint strategy.

    Our services
  • Daily tasks, such as Defender, Conditional Access, Configuration, Group Policies

  • Proactive recommendations on optimization potential and new features, adapted to your environment

  • Introduction of new features

  • further hardening: PAW, MFA, animal model

  • UEM solution

    Managed Enrollment

    We reduce headaches and time spent on device onboarding and ensure that employees are ready for action right away. We initially set up the enrollment using a device profile and carry out the onboarding and offboarding of devices in the UEM solution for you.

    Our services
  • Setting up the initial endpoint enrollment

  • Client design implementation

  • Permanent maintenance of enrollment also for mobile devices

  • Device onboarding & offboarding

  • System hardening

    Managed system hardening

    We're closing the open doors in your operating systems. Your systems are hardened based on the CIS Benchmark and are always updated after the new benchmark is released.

    Our services
  • Hardening according to the recognized CIS benchmark

  • Deploy and update security policies

  • PREMIUM: Handling local administrators

  • PREMIUM: Adaptation & documentation of guidelines

  • patch management

    Managed OS Patch Management

    The remedy for “Never change a running system” (Part I). We keep your operating systems up to date and therefore secure without any ifs or buts.

    Our services
  • Automated integration of patches in accordance with global guidelines

  • Roll-out and monitoring of patches in up to 3 waves

  • Troubleshooting compatibility issues to combat “Never change a running system”

  • patch management

    Managed 3rd Party Patch Management

    The remedy for “Never change a running system” (Part II). We keep all of your applications up to date and therefore secure without any ifs or buts. Particularly effective in combination with your vulnerability management.

    Our services
  • Partially automated patching, e.g. for up to 1,000 standard applications

  • Automated integration in accordance with global guidelines

  • Application lifecycle management for non-standard applications including monitoring for updates

  • Roll-out and monitoring in up to 3 waves

  • Security

    Managed Vulnerability Management

    Vulnerability management and patch management go hand in hand. With Microsoft Defender Vulnerability Management, critical security gaps are discovered and prioritized. We monitor Microsoft Defender and ensure that vulnerabilities are patched as quickly as possible.

    Our services
  • Monitoring Microsoft Defender Vulnerability Management or other vulnerability management solutions

  • Prioritize vulnerabilities

  • Closing vulnerabilities through patch management as a service

  • Security

    Managed Microsoft Defender

    We ensure that you always have the full potential of Microsoft Defender at your disposal: prioritize vulnerabilities and identify and defend against attacks in real time in addition to prevention.

    Our services
  • Best-practice basic configuration of Microsoft Defender and Firewall

  • Always up-to-date signatures and EDR/XDR engine

  • Monitoring that protective measures are being applied correctly

  • Particularly effective vulnerability management in combination with managed patch management

  • Optional add-ons
    +Add-on

    Workplace as a Service

    With the Workplace as a Service Add-on, you can add hardware to our services. Since we are only professionals in managing end devices, we offer you the hardware through our specialized partner.

  • The latest hardware for rent while saving liquidity

  • Perfect together with managed enrollment for easy onboarding

  • If desired, including user help desk

  • +Add-on

    Application Whitelisting as a Service

    Application whitelisting limits the use of applications to applications that have been explicitly reviewed and approved. This also applies to malicious software. Put simply, what isn't authorized won't be executed. To do this, we configure and operate Microsoft AppLocker for you.

  • Encourages consistency in how employees work

  • Additional protection against data leaks and malware

  • Prevent shadow IT

  • Our most popular service: Managed UEM solution

    Managed Services for MECM, Intune and DSM

    MECM as a Service, not as a Struggle

    MECM experts are rare, expensive and not redundant. Many companies therefore have problems correctly configuring, keeping up to date, and monitoring MECM. They are not using their full potential, or even worse, are frequently troubleshooting.

    What we offer for IT teams like yours
  • Basic MECM configuration according to best practices

  • Backup, update, and proactive monitoring

  • On demand support, troubleshooting, and expert development

  • Proactive recommendations on optimization potential and new features, adapted to your environment

  • Monthly service review

  • Expandable with Endpoint Management aaS modules for maximum security and productivity

  • Let us know what we do best
  • Stability instead of headaches and wasted time with MECM

  • A go-to partner with knowledge from numerous supervised MECMs

  • Redundant and flexibly scalable

  • Significant cost savings vs. internal set-up of equivalent know-how, capacity and redundancy

  • Capacity for you to further develop the overall direction of your IT

  • Arrange an initial consultation
    Softtailor und Ionos Logos mit einem X verbunden

    Optional: MECM in the German cloud

    Together with our partner IONOS, we offer you a fully managed MECM.

    Highly available

    With true data sovereignty

    Co-management with MECM & Intune without on-premise infrastructure

    About IONOS

    Intune as a Service, not as a Struggle

    Microsoft Intune is rapidly evolving. Your endpoint strategy and the management of this ecosystem are endless. The resulting workload can be overwhelming for IT teams, meaning they can no longer focus on the overall direction of corporate IT.

    What we offer for IT teams like yours
  • Intune basic configuration based on best practices

  • Proactive monitoring of availability and functionality

  • On demand support, troubleshooting, and expert development

  • Proactive recommendations on optimization potential and new features, adapted to your environment

  • Monthly service review and proactive recommendations

  • Expandable with Endpoint Management aaS modules for maximum security and productivity

  • Let us know what we do best
  • Stability instead of headaches and wasted time with Intune

  • Always up to date on Intune's latest features and capabilities

  • A go-to partner with the knowledge of numerous supervised Intune Tenants

  • Redundant and flexibly scalable

  • Significantly lower costs vs. internal setup of the same know-how, capacity and redundancy

  • Capacity for you to further develop the overall direction of your IT

  • Arrange an initial consultation

    Ivanti DSM as a Service: For full focus on the end of life

    Now that Ivanti has finally announced the end of life of DSM for the end of 2026, many companies are faced with the question: What's next? We'll guide you through the selection and implementation of a future-proof alternative.

    The first step: Let us manage your Ivanti DSM environment. Ivanti DSM is a very powerful and popular tool, but requires maintenance and detailed configuration knowledge.

    So that you can create the capacity to make decisions for a DSM successor and so that we can prepare your infrastructure, there is our managed service for Ivanti DSM.

    Our offer for IT teams like yours
  • Backup, update, and proactive monitoring

  • On demand support and troubleshooting from DSM experts

  • Proactive recommendations on pragmatic optimization potential for stable operation up to replacement

  • Proactive recommendations to prepare for migration ahead of time

  • Monthly service review

  • Expandable with Endpoint Management aaS modules for maximum security and productivity

  • Let us know what we do best
  • Capacity to focus on replacing DSM

  • A go-to partner for legacy operation and migration of Ivanti DSM

  • Everything from a single source significantly reduces friction losses and costs

  • Successful migration instead of headaches and wasted time with Ivanti DSM

  • Arrange an initial consultation
    Softtailor und Ionos Logos mit einem X verbunden

    DSM from the German cloud

    Together with our partner IONOS, we offer you a fully managed DSM for easy legacy operation.

    Highly available & genuine sovereignty

    No on-premise infrastructure for DSM

    Volller focus on replacing DSM

    About IONOS
    That's what you can expect from our partnership

    Endpoint Management as a Service. Not as a Struggle.

    We make life easy for IT departments. SOFTTAILOR is the endpoint management expert in your IT department with the concentrated power of an entire team.

    exoneration

    Your IT department is relieved of operational workload and does not have to laboriously acquire special knowledge. You can focus on the big picture and know that your endpoints are in good hands with us.

    Guidance

    We'll guide you through the jungle of possibilities. A proven strategy for managing the new reality with increasing device numbers, faster patch cycles, increasing cyber attacks, remote work, and growing shadow IT.

    Safety & productivity

    You permanently reduce the risk of major financial damage by addressing 99% of cyber attacks and reliably meeting external cyber hygiene requirements. Threats turn into potential and productivity for your company.

    Satisfied end users

    Coordinated endpoint management is crucial for the digital employee experience and whether your end users can work without problems or whether you are criticized for non-functioning endpoints and unpragmatic solutions.

    More for your money

    Our managed services offer calculation security and significant cost savings compared to building appropriate in-house processes and know-how.

    Let's get started!

    We get to know each other and learn the topics that concern you. You will get initial ideas on how we can help you in practice. With clear recommendations, implementation strength and tried and tested procedures.

    Our onboarding for Endpoint Management aaS

    Noticeable relief within a few weeks

    The process is structured in such a way that you get the greatest possible added value with the least possible amount of time on your part. To ensure consistently high quality, we onboard a maximum of four new customers every month across all managed services.

    • Quick onboarding with focused breakout sessions
    • Scope individually tailored to you
    • Holistically or in a sprint for specific challenges
    • Permanent contacts with fast response times

    Location assessment with the endpoint strategy check

    The endpoint strategy check goes through the endpoint strategy in a structured way. The aim is to determine whether we can already effectively go into managed services or must first lay the foundations, e.g. by migrating to a new UEM solution. When faced with specific challenges, we address them with priority in order to act quickly.

    Design & implementation of endpoint management strategy

    If the assessment shows that something should be adapted to the basics of your endpoint strategy, we move on to implementation-oriented conceptual design. Well documented but without unnecessary paperwork.

    Start Managed Service

    We set up the managed service with all necessary authorizations and roll out our proven processes for secure and sustainable device, OS and application deployment. To do this, we will guide you through focused short workshops.

    testimonials

    Don’t just take our word for it — listen to our customers.

    Years of excellent work with predictive solutions that work have already saved us a lot of time and nerves. It is not for nothing that our team always says: “Can't we hire SOFTTAILOR for this? ”

    RheinEnergie AG
    Frank Sebastian

    Thank you for your excellent work during this difficult transition period. You're really good!

    KubusIT
    Heiko Assmann

    SOFTTAILOR is characterized by distinctive communication skills, flexible implementation skills and response times, which can be described as “real-time communication.”

    Mannesmann Precision Tubes GmbH
    Helmut Baum

    After these consistently very positive experiences with SOFTTAILOR, there was no question for us that we wanted to continue using SOFTTAILOR as a service provider for packaging tasks.

    AUG. PRIEN construction company (GmbH & Co. KG)
    Marcus Thiel

    We were able to benefit greatly from SOFTTAILOR GmbH's extensive experience in planning and executing such projects. We actively recommend SOFTTAILOR to our customer and partner network.

    AUG. PRIEN construction company (GmbH & Co. KG)
    Marcus Thiel

    In particular, the flexibility, short response times and competent implementation of SOFTTAILOR should be mentioned

    WEMAG
    Ole Bartels
    Case studies

    Thats how Companies profit from our partnership

    01
    MECM+system hardening @ textile manuf.

    Managed MECM and system hardening for manufacturers of innovative textiles

    Manufacturing industry
    |
    >2,500
    staffs

    Challenge:

    • Small IT team needs specialized support to operate MECM
    • The team had recognized the importance of standard system hardening, but could not guarantee it themselves

    The solution:

    • Managed service for MECM with managed UEM and trouble shooting for international locations
    • Adapting the CIS standard to an individual environment
    • Regular system hardening as a service in accordance with CIS standards
    01
    Intune+system hardening @ game developer

    Intune Deployment and Managed Service Plus System Hardening for Game Developers

    Game development
    |
    >100
    staffs

    Challenge:

    • Customer was dissatisfied with the speed and expertise of the old service provider
    • Intune should be introduced and cyber security significantly improved

    The solution:

    • From the 1st Intune workshop to implementation and long-term support
    • Establishment and regular updates of security baselines,
    • Microsoft Defender for Endpoint Implementation and Managed Service
    • SOFTTAILOR as a new go-to partner
    01
    Patch Management @ Law Firm

    Patch Management as a Service for law firm

    Professional Services
    |
    >500
    staffs

    Challenge:

    • Customer wants to migrate to Intune
    • High importance of cybersecurity in a very sensitive environment
    • More than 200 applications must always be patched

    The solution:

    • Managed service for partially automated continuous updating of applications
    • Close integration into the vulnerability management process
    • Migrate software packages to Microsoft Intune
    01
    Software packaging @ Energy provider

    Application packaging aaS for energy suppliers

    energy supply
    |
    >1,500
    staffs

    Challenge:

    • Restructuring should separate the IT department and infrastructure from the existing
    • New IT department is being streamlined
    • The company is therefore unable to manage 350 applications itself

    The solution:

    • Application packaging aaSin close coordination with the internal IT department
    • Provision of a customer portal to view status
    • Considering high safety requirements
    Let's talk Endpoint

    Auf shortest route About Endpoint Management Done For You

    #1

    for endpoints

    16+

    years of experience

    Before we can show you videos, we need to let you know that when you watch the videos, data may be sent to the provider.

    200k+

    Managed devices

    20+

    Endpoint experts

    Secure and productive endpoints in three steps.
    Learn what you need to do and how to get to more structure and secure and productive endpoints in the shortest possible way.
    1
    Free initial consultation

    We'll get to know each other and find out what's currently bothering you. You will get initial ideas on how we can help you.

    2
    Proposed solution & offer

    After the initial discussion, we will present you with a specific proposed solution and the offer for implementation.

    3
    Transposition

    Equipped with automation and best practices, our team implements the proposed solution in record speed.