Always know who to contact: From troubleshooting to proactive and long-lasting support. With Endpoint Support & Consulting, your team gets access to technical support and advice from Germany's Endpoint Management & Security specialists.
You frequently have questions regarding endpoint strategy and need timely support. Whether it's a complex configuration or a quick troubleshooting request, our team is here for you—as accessible and reliable as your own colleagues.
Your team is overloaded and can no longer keep up with daily endpoint management tasks, such as creating new policies or onboarding and offboarding devices. We discuss your current workflow, work independently on the relevant tasks, and provide recommendations for the continuous adjustment of your endpoint strategy. Managed Endpoint Expert is often part of our Endpoint Management as a Service offerings.
Reduces trial and error, downtime, and time spent on daily tasks, allowing you to focus on strategic projects. And all this at a significantly lower cost than building up the corresponding in-house processes and expertise.
Our aim is that you always think of us first when it comes to endpoint topics. We achieve this through the expertise of an entire team, accessibility and high service quality.
Reduce time spent on daily tasks and troubleshooting complex issues. Together, we create more capacity for strategic projects, while increasing end-user satisfaction through timely, expert solutions.
Our team knows what works and keeps a constant eye on innovation. You save time and money by avoiding trial and error and unnecessary troubleshooting. Professional support reduces the risk of costly workarounds, system failures, and security incidents.
Our support agreements are flexible, allowing you to scale with business growth or changing technology requirements. This is significantly more cost-effective than building the necessary processes and expertise in-house.
We get to know each other and identify the topics that matter to you. You will receive initial ideas on how we can support you in practice, backed by clear recommendations, strong implementation, and proven procedures.
Our most sought after support service. The core of endpoint management is 100% affected when improvements are to be implemented and is also the tool for everyday tasks. We are your point of contact for on-demand and continuous support & advice for everything related to the UEM solution.
Microsoft Intune Support
Microsoft Configuration Manager (MECM/SCCM) support
Ivanti DSM Support
Ivanti Neurons Support
Our managed service offers hardening of your systems according to the CIS benchmark so that you are always up to date. In addition, there are numerous other hardening measures that we design, introduce and supervise for you.
Adapting the CIS Benchmark
Zero Trust, Tier Model, PAW, MFA, Privilege Management, etc.
Support/Introduction to AppLocker
Support for our security tools
Since patch management must be a continuous process with central responsibility much more than the other endpoint strategy elements, we offer continuous support here exclusively as a managed service. In addition, we create patch management concepts.
Patch Management as a Service
Patch Management Design
Microsoft Defender for Endpoint is increasingly integrated into the wider Microsoft world, such as Intune, Entra ID and other products from the Defender family. It has thus gone from an antivirus to a complex security product. Even after the introduction, we will help you exploit the full potential of the Defender.
Microsoft Defender for Endpoint Support
Continuous configuration to meet changing security requirements
Integrate with Intune
Security policy configurations
Many measures in endpoint management, in particular in system hardening and endpoint security, are implemented, for example, via Entra ID. The ongoing development of your endpoint strategy does not take place in a vacuum, but within your Microsoft IT infrastructure. That is why we are very familiar with the Microsoft 365, Azure and security world.
Microsoft 365
Microsoft Entra, in particular Entra ID/Active Directory
Zero Trust architecture
Group Policies (GPOs)
Client and server design
PowerShell
Azure cloud infrastructure
Azure Virtual Desktop
Azure Logic Apps
Customers often describe working with us as if they were working with a valued team member. We are tangible and a trusted companion. With us, there is no trial & error, but plain language. We work holistically and in a structured way and deliver practical solutions that we implement ourselves. But we also know what we can't do.
Secure and productive endpoints for our customers have been our passion since 1995
Heiko Assmann
KubusIT
We'll get to know each other and find out what's currently bothering you. You will get initial ideas on how we can help you.
After the initial discussion, we will present you with a specific proposed solution and the offer for implementation.
Equipped with automation and best practices, our team implements the proposed solution in record speed.
We are extremely satisfied with SOFTTAILOR as a partner. The deployment of Patch My PC works reliably and makes our endpoint management much easier. Particularly noteworthy are the quick response time and the always friendly communication.
SOFTTAILOR has been our trusted partner for software packaging since 2024. They do high quality work and whenever there is a need for clarification, they are only an email or a teams message away.
After these consistently very positive experiences with SOFTTAILOR, there was no question for us that we wanted to continue using SOFTTAILOR as a service provider for packaging tasks.
SOFTTAILOR is characterized by distinctive communication skills, flexible implementation skills and response times, which can be described as “real-time communication.”
The collaboration is and has always been very constructive and highly professional. I am looking forward to continuing our successful and long-standing cooperation.
In particular, the flexibility, short response times and competent implementation of SOFTTAILOR should be mentioned