Support & Guidance across all aspects of your Endpoint Strategy

Always know who to contact: From troubleshooting to proactive and long-lasting support. With Endpoint Support & Consulting, your team gets access to technical support and advice from Germany's Endpoint Management & Security specialists.

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Book a meeting
IT departments from 200 to 10,000+ endpoints and large MSPs rely on our expert services:

Endpoint Expertise und Kapazität. On-Demand und Managed.

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01

On-demand support and advice

You always have topics related to endpoint strategy and need timely support. Sometimes it's about a complex configuration and sometimes just a quick troubleshooting. Our team is there for you and is as tangible as your own colleague.

02

Managed Endpoint Expert

Your team is overloaded and can no longer keep up with daily tasks in endpoint management, such as creating new policies, device on/off boarding, etc. We discuss the way of working and then independently work on the relevant topics and make recommendations for continuous adjustment of the endpoint strategy. Managed Endpoint Expert is often part of our Endpoint Management as a Service offerings.

Details zu Managed Endpoint Expert
Das könnt ihr von unserer Partnerschaft erwarten

Stabilität. Kapazität. Kosteneffizienz.

Reduziert Trial & Error, Ausfallzeiten und Zeit für tägliche Aufgaben, um Euch auf strategische Projekte zu konzentrieren. Und das signifikant günstiger gegenüber dem Aufbau entsprechender Inhouse Prozesse und Know-How.

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The endpoint expert at your side

Our aim is that you always think of us first when it comes to endpoint topics. We achieve this through the expertise of an entire team, accessibility and high service quality.

Capacity for strategic

Reduces time spent on daily tasks and troubleshooting complex issues. Together, we are creating more capacity for strategic projects. End user satisfaction is also increased through timely solution expertise.

Robust through best practices

Our team knows what works and always keeps an eye on innovations. You save yourself trial and error, troubleshooting, time and money. Expensive work-arounds, system failures, security incidents are less likely due to professional support.

Cost-effective & scalable

Our support agreements can be flexible to scale business growth or changing technology requirements. And that's significantly cheaper than setting up appropriate in-house processes and know-how.

Let's get started!

We get to know each other and learn the topics that concern you. You will get initial ideas on how we can help you in practice. With clear recommendations, implementation strength and tried and tested procedures.

Arrange an initial consultation
Services

Support & Guidance across all aspects of your Endpoint Strategy

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Support UEM solution

Our most sought after support service. The core of endpoint management is 100% affected when improvements are to be implemented and is also the tool for everyday tasks. We are your point of contact for on-demand and continuous support & advice for everything related to the UEM solution.

Learn details

  • Microsoft Intune Support

  • Microsoft Configuration Manager (MECM/SCCM) support

  • Ivanti DSM Support

  • Ivanti Neurons Support

    • Support system hardening

    Our managed service offers hardening of your systems according to the CIS benchmark so that you are always up to date. In addition, there are numerous other hardening measures that we design, introduce and supervise for you.

    More about system hardening

  • Adapting the CIS Benchmark

  • Zero Trust, Tier Model, PAW, MFA, Privilege Management, etc.

  • Support/Introduction to AppLocker

  • Support for our security tools

    • Support patch management

    Since patch management must be a continuous process with central responsibility much more than the other endpoint strategy elements, we offer continuous support here exclusively as a managed service. In addition, we create patch management concepts.

    Learn more about patch management
    About Patch Management as a Service
    For conceptual design

  • Patch Management as a Service

  • Patch Management Design

    • Support endpoint protection platform

    Microsoft Defender for Endpoint is increasingly integrated into the wider Microsoft world, such as Intune, Entra ID and other products from the Defender family. It has thus gone from an antivirus to a complex security product. Even after the introduction, we will help you exploit the full potential of the Defender.

    Learn more about Endpoint Protection Platform

  • Microsoft Defender for Endpoint Support

  • Continuous configuration to meet changing security requirements

  • Integrate with Intune

  • Security policy configurations

    • Microsoft infrastructure support

    Many measures in endpoint management, in particular in system hardening and endpoint security, are implemented, for example, via Entra ID. The ongoing development of your endpoint strategy does not take place in a vacuum, but within your Microsoft IT infrastructure. That is why we are very familiar with the Microsoft 365, Azure and security world.

  • Microsoft 365

  • Microsoft Entra, in particular Entra ID/ Active Directory

  • Zero Trust architecture

  • Group Policies (GPOs)

  • Client and server design

  • powershell

  • Azure cloud infrastructure

  • Azure Virtual Desktop

  • Azure Logic Apps

    • Our most popular support

    Support & Guidance on UEM solutions

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    Intune SupportMECM SupportIvanti DSM Support

    Intune Support

  • creating configuration policies

  • Create conditional access policies

  • Troubleshooting on endpoints

  • Device on/off boarding

  • Release drivers

  • Assigning software and configuration profiles

  • Creating applications and groups

  • Controlling when to update

    • Inquire now

    MECM Support

  • creating task sequences

  • Troubleshooting on endpoints

  • Device on/off boarding

  • Assigning software

  • Integrate drivers

  • PXE/OSD Trouble Shooting

  • Infrastructure adjustment and troubleshooting

    • Inquire now

    Ivanti DSM Support

  • Troubleshooting on endpoints

  • Device on/off boarding

  • Assigning software

  • Integrate drivers

  • PXE/OSD Trouble Shooting

  • Infrastructure adjustment and troubleshooting

    • Inquire now
    Let's talk Endpoint

    ‍

    The Fastest Path fastest path to Secure and Productive Endpoints

    ‍

    Get to know us!

    Customers often describe working with us as if they were working with a valued team member. We are tangible and a trusted companion. With us, there is no trial & error, but plain language. We work holistically and in a structured way and deliver practical solutions that we implement ourselves. But we also know what we can't do.

    #1 in Endpoint Management & Security

    Secure and productive endpoints for our customers have been our passion since 1995

    Founding member
    Business Circle Endpoint Management

    “Thank you for your excellent work during this difficult period of transition. You're really good!”

    Heiko Assmann

    KubusIT

    Secure and productive endpoints in three steps.
    Learn what you need to do and how to get to more structure and secure and productive endpoints in the shortest possible way.
    1
    Free initial consultation

    We'll get to know each other and find out what's currently bothering you. You will get initial ideas on how we can help you.

    2
    Proposed solution & offer

    After the initial discussion, we will present you with a specific proposed solution and the offer for implementation.

    3
    Transposition
    ‍

    Equipped with automation and best practices, our team implements the proposed solution in record speed.

    Die zwei Geschäftsführer von Softtailor schauen freundlich und kompetent in die Kamera.

    Let's get started!

    +49 6151 6291 690
    contact form
    initial consultation
    Testimonials

    Our customers recommend working with us

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    We are extremely satisfied with SOFTTAILOR as a partner. The deployment of Patch My PC works reliably and makes our endpoint management much easier. Particularly noteworthy are the quick response time and the always friendly communication.

    GEWOBA Nord Baugenossenschaft eG
    Yannick Dohrmann

    SOFTTAILOR has been our trusted partner for software packaging since 2024. They do high quality work and whenever there is a need for clarification, they are only an email or a teams message away.

    Vynova Group
    Sven Gommé

    After these consistently very positive experiences with SOFTTAILOR, there was no question for us that we wanted to continue using SOFTTAILOR as a service provider for packaging tasks.

    AUG. PRIEN construction company (GmbH & Co. KG)
    Marcus Thiel

    SOFTTAILOR is characterized by distinctive communication skills, flexible implementation skills and response times, which can be described as “real-time communication.”

    Mannesmann Precision Tubes GmbH
    Helmut Baum

    The collaboration is and has always been very constructive and highly professional. I am looking forward to continuing our successful and long-standing cooperation.

    Atruvia AG
    Pascal Hölscher

    In particular, the flexibility, short response times and competent implementation of SOFTTAILOR should be mentioned

    WEMAG
    Ole Bartels