Patch Management
as a Service

We take care of your patch and vulnerability management and establish consistency and continuity. We will complete the onboarding process within a few weeks. You save time, nerves and increase protection for your organization.

We work with IT departments from 200 to 10,000+ endpoints:

The same patching challenges like everyone else?

No responsibility

Who knows for sure whether all of your devices are really patched? Do your application owners have the necessary security awareness or do they prefer “Never change a running system”?

Lack of regularity

As soon as you have all systems up to date, it starts all over again and simply never stops.

No prioritization

In a perfect world, all software-based vulnerabilities would be patched promptly. Since that's almost impossible, you need to prioritize with vulnerability management.

Long time-to-patch

Once you've identified the need for a patch, it takes far too long to roll it out because you simply don't have enough capacity.

Pressure from outside

Cyber insurance and NIS2 are putting pressure on you to establish state-of-the-art vulnerability and patch management — at the same time as a hundred other requirements.

Modular services

Patch Management done for you

As an IT department, you don't do patch and vulnerability management “on the side.” We are your partner for a process that you can rely on. For real results and against one-time efforts. All services can be booked individually and can be combined with each other.

patch management

Managed OS Patch Management

The remedy for “Never change a running system” (Part I). We keep your operating systems up to date and therefore secure without any ifs or buts.

Our services
  • Automated integration of patches in accordance with global guidelines

  • Roll-out and monitoring of patches in up to 3 waves

  • Troubleshooting compatibility issues to combat “Never change a running system”

  • patch management

    Managed 3rd Party Patch Management

    The remedy for “Never change a running system” (Part II). We keep all of your applications up to date and therefore secure without any ifs or buts. Particularly effective in combination with your vulnerability management.

    Our services
  • Partially automated patching, e.g. for up to 1,000 standard applications

  • Automated integration in accordance with global guidelines

  • Application lifecycle management for non-standard applications including monitoring for updates

  • Roll-out and monitoring in up to 3 waves

  • Security

    Managed Vulnerability Management

    Vulnerability management and patch management go hand in hand. With Microsoft Defender Vulnerability Management, critical security gaps are discovered and prioritized. We monitor Microsoft Defender and ensure that vulnerabilities are patched as quickly as possible.

    Our services
  • Monitoring Microsoft Defender Vulnerability Management or other vulnerability management solutions

  • Prioritize vulnerabilities

  • Closing vulnerabilities through patch management as a service

  • Optional add-ons
    +Add-on

    Discovery and inventory

    In order to efficiently manage patches and vulnerabilities, inventory must first be carried out. We ensure that all of your devices (workplace, mobile, server, OT) are also managed, so that your patch management is holistic not only in terms of software types, but also in terms of device types.

  • Preparation of inventory data

  • Identify unmanaged endpoints

  • Increase patch coverage

  • That's what you can expect from our partnership

    Patch Management as a Service
    Not as a Struggle.

    We make life easy for IT departments. SOFTTAILOR is the patch management expert in your IT department with the concentrated power of an entire team.

    Central responsibility

    The most important thing in patch and vulnerability management. Our service focuses exclusively on your patch management process and ensures that security gaps are closed as quickly and reliably as possible.

    No hassle and troubleshooting

    We do it. You benefit from the results. Automation is not working as it should? A patch is simply not being applied to some devices? No problem, we'll take care of it.

    Automated

    Using the latest technology, we automate the patch management process as much as possible. This saves us time and money and allows us to concentrate on managing applications that cannot be automated.

    Patch management the way you need it

    Our patch management as a service minimizes time-to-patch and maximizes patch coverage and patch compliance. This will keep you up to NIS2 and the requirements of your cyber insurance.

    Let's get started!

    You can certainly wait a bit longer to question your patch management, but threats won't wait.

    That's why: Let's talk Patch Management. With clear recommendations, implementation strength and tried and tested procedures.

    Our onboarding for Patch Management aaS

    Worry-Free Patch Management in just a few weeks

    We have developed a process that is very quick to set up, is easy for all parties to use and delivers perfect results. In this way, you get the greatest possible added value with the least possible amount of time on your part. To ensure consistently high quality, we onboard a maximum of four new customers every month across all managed services.

    • Proven process
    • Quick onboarding with focused breakout sessions
    • Individual selection of the most suitable automation
    • Dedicated customer contacts with short response times

    Patch Management Process Analysis

    How do you do patch management today? How many applications do you have? What does your device landscape look like? Which UEM and Vulnerability Management solutions do you use?

    Design patch management process

    We will work out for and together with you what the patch management process should look like in the future. For example, we determine how we automate patching, which timeline a patching cycle should have and which applications and endpoints are in scope.

    Kick off & onboarding

    We set up access points and define contacts and communication channels. We clarify further details about the patch management process, such as packaging guidelines and the definition of roll-out waves, so that no questions remain unanswered.

    Set up automation

    We will set up the automation of the OS and 3rd party patch management and show you which applications automation is possible for and where our manual service for non-standard applications applies.

    Ready to go

    We monitor and maintain the patching of automated applications. We carry out the process for applications that cannot be automated in accordance with agreed SLAs. Time for you to focus on other topics.

    testimonials

    Don’t just take our word for it — listen to our customers.

    Years of excellent work with predictive solutions that work have already saved us a lot of time and nerves. It is not for nothing that our team always says: “Can't we hire SOFTTAILOR for this? ”

    RheinEnergie AG
    Frank Sebastian

    Thank you for your excellent work during this difficult transition period. You're really good!

    KubusIT
    Heiko Assmann

    SOFTTAILOR is characterized by distinctive communication skills, flexible implementation skills and response times, which can be described as “real-time communication.”

    Mannesmann Precision Tubes GmbH
    Helmut Baum

    After these consistently very positive experiences with SOFTTAILOR, there was no question for us that we wanted to continue using SOFTTAILOR as a service provider for packaging tasks.

    AUG. PRIEN construction company (GmbH & Co. KG)
    Marcus Thiel

    We were able to benefit greatly from SOFTTAILOR GmbH's extensive experience in planning and executing such projects. We actively recommend SOFTTAILOR to our customer and partner network.

    AUG. PRIEN construction company (GmbH & Co. KG)
    Marcus Thiel

    In particular, the flexibility, short response times and competent implementation of SOFTTAILOR should be mentioned

    WEMAG
    Ole Bartels
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    Case studies

    How Companies profit from our partnership

    01
    MECM+system hardening @ textile manuf.

    Managed MECM and system hardening for manufacturers of innovative textiles

    Manufacturing industry
    |
    >2,500
    staffs

    Challenge:

    • Small IT team needs specialized support to operate MECM
    • The team had recognized the importance of standard system hardening, but could not guarantee it themselves

    The solution:

    • Managed service for MECM with managed UEM and trouble shooting for international locations
    • Adapting the CIS standard to an individual environment
    • Regular system hardening as a service in accordance with CIS standards
    01
    Intune+system hardening @ game developer

    Intune Deployment and Managed Service Plus System Hardening for Game Developers

    Game development
    |
    >100
    staffs

    Challenge:

    • Customer was dissatisfied with the speed and expertise of the old service provider
    • Intune should be introduced and cyber security significantly improved

    The solution:

    • From the 1st Intune workshop to implementation and long-term support
    • Establishment and regular updates of security baselines,
    • Microsoft Defender for Endpoint Implementation and Managed Service
    • SOFTTAILOR as a new go-to partner
    01
    Patch Management @ Law Firm

    Patch Management as a Service for law firm

    Professional Services
    |
    >500
    staffs

    Challenge:

    • Customer wants to migrate to Intune
    • High importance of cybersecurity in a very sensitive environment
    • More than 200 applications must always be patched

    The solution:

    • Managed service for partially automated continuous updating of applications
    • Close integration into the vulnerability management process
    • Migrate software packages to Microsoft Intune
    01
    Software packaging @ Energy provider

    Application packaging aaS for energy suppliers

    energy supply
    |
    >1,500
    staffs

    Challenge:

    • Restructuring should separate the IT department and infrastructure from the existing
    • New IT department is being streamlined
    • The company is therefore unable to manage 350 applications itself

    The solution:

    • Application packaging aaSin close coordination with the internal IT department
    • Provision of a customer portal to view status
    • Considering high safety requirements
    Let's talk Patch Management

    The fastest path to Done-for-You Patch Management

    10+

    tested patch tools

    50,000+

    Rolled out patches

    Before we can show you videos, we need to let you know that when you watch the videos, data may be sent to the provider.

    1

    established process

    12 days

    average time-to-patch

    Secure and productive endpoints in three steps.
    Learn what you need to do and how to get to more structure and secure and productive endpoints in the shortest possible way.
    1
    Free initial consultation

    We'll get to know each other and find out what's currently on your mind when it comes to patch management. You will get initial ideas on how we can help you.

    2
    Proposed solution & offer

    After the initial discussion, we will present you with a specific proposed solution and the offer for implementation.

    3
    Transposition

    Equipped with automation and best practices, our team implements Patch Management aaS in record speed.