IT departments from 200 to 10,000+ endpoints and large MSPs rely on our expert services:
SCCM Consulting & On-Demand Support
Microsoft SCCM is a very powerful tool that is used by many organizations worldwide. But as large as the range of functions, so is the complexity. Companies need a reliable partner for SCCM: That is why we have set up a dedicated team for SCCM Consulting & Support.
SCCM setup, SCCM optimization & ongoing SCCM administration
SCCM troubleshooting & SCCM help
SCCM experts for enterprise environments for over 15 years
An SCCM that simply works
SCCM Implementation, Administration & Troubleshooting
SCCM is a world apart and IT departments often have no capacity to build up in-depth knowledge on their own. The SCCM then often does not work correctly. Our experience: It's not the product, it's the configuration.
SCCM Consulting & Help On-Demand
Sometimes there's a problem in the configuration, sometimes you just need a second opinion — and sometimes you just need to be quick. Our SCCM Consulting & Help On-Demand Packages are there for exactly that: targeted support when you're stuck internally or don't have any resources. Instead of lengthy project initiation, we offer you flexible, situational help — be it with acute problems, technical questions or strategic considerations for the further development of your endpoint environment.
Assistance with configuration, updates, troubleshooting, creating task sequences, etc.
Sparring partner for strategic issues relating to MECM & Co-Management
Quick, reliable and practical — without long lead times
SCCM Health Check
Our SCCM Health Check gives you a well-founded overview of the status of your existing SCCM environment. We use our proven SCCM blueprint as a basis, compare it with your individual requirements and talk specifically with your IT teams to identify technical weaknesses and operational stumbling blocks. The result: Clear recommendations for securing, optimising and developing your SCCM.
Tips and tricks for stable and safe SCCM operation
Significant reduction in future troubleshooting costs
We implement our recommendations directly with you
SCCM implementation & migration
Regardless of whether you come from DSM, Empirum, Baramundi or another solution — or start from scratch: We analyze your existing IT environment and develop an individual concept for a successful transition to SCCM (MECM), often in co-management with Intune. In doing so, we combine your requirements with our SCCM Blueprint from numerous projects and thus ensure a smooth start.
Analyze your current UEM landscape
Conception & targeted technical implementation of SCCM
Migrate without frustration with a focus on technical excellence
SCCM services for stable SCCM operation
Always on the ball for a stable SCCM. For anyone who wants to proactively monitor and constantly optimize their SCCM so that ad-hoc deployments are a thing of the past and software distribution does not suffer from SCCM or software packaging.
SCCM Managed Services
For everyone who not only wants a fire department when there is a fire, but also a permanently stable SCCM: With our SCCM Managed Service, you not only get best practices in operation, but also an experienced team that proactively secures, optimizes and further develops your MECM environment.
Our services
Operate, maintain, and develop your MECM environment
Proactive monitoring, regular updates and specific optimization suggestions
An SCCM that works — the same know-how and redundancy at a fraction of the cost of building it in-house
Our services
Migration of software packages to SCCM & ongoing operational packaging
SCCM software packages in PSADT format, possibly including IntuneWin
Easy process for onboarding, ordering, and reconciliation
SCCM licenses
Licensing SCCM can be expensive and complex — especially if you don't know exactly which components are really needed or how to make optimal use of existing Microsoft contracts. We help you avoid unnecessary costs.
Our services
Analysis of your existing Microsoft contracts and licensing models
Optimizing your SCCM license costs through needs-based design
Advice on CALs, Intune & Co-Management in a licensing context
That's why many IT departments are involved SCCM experts together
IT departments support a variety of solutions and cannot become experts everywhere, but must maintain a strategic overview. SCCM in particular is very powerful and building up internal know-how, capacity and redundancy is expensive and time-consuming.
IT departments without SCCM consulting
Have an intact SCCM and are constantly troubleshooting
One week from now, the SCCM will work wonderfully, and then again it won't.
Try to build up SCCM know-how
Without continuous practice and time, you're just scratching the surface.
Don't know who to contact
Freelancers come and go, and generalist IT service providers also have no SCCM experts and are difficult to reach.
Have significantly higher IT expenses
Due to its central role, an SCCM that is not optimally configured not only generates expenses due to its own instability.
IT departments with SCCM Consulting
The complete solution for endpoint management & security
Less troubleshooting through best-practice configuration
An expert always on hand when you need one
Everything about SCCM and Intune from a single source
Significantly lower costs vs. internal setup of the same know-how, capacity and redundancy
Use the full potential of SCCM
Testimonials
Our customers recommend working with us
We are extremely satisfied with SOFTTAILOR as a partner. The deployment of Patch My PC works reliably and makes our endpoint management much easier. Particularly noteworthy are the quick response time and the always friendly communication.
GEWOBA Nord Baugenossenschaft eG
Yannick Dohrmann
SOFTTAILOR has been our trusted partner for software packaging since 2024. They do high quality work and whenever there is a need for clarification, they are only an email or a teams message away.
Vynova Group
Sven Gommé
After these consistently very positive experiences with SOFTTAILOR, there was no question for us that we wanted to continue using SOFTTAILOR as a service provider for packaging tasks.
AUG. PRIEN construction company (GmbH & Co. KG)
Marcus Thiel
SOFTTAILOR is characterized by distinctive communication skills, flexible implementation skills and response times, which can be described as “real-time communication.”
Mannesmann Precision Tubes GmbH
Helmut Baum
The collaboration is and has always been very constructive and highly professional. I am looking forward to continuing our successful and long-standing cooperation.
Atruvia AG
Pascal Hölscher
In particular, the flexibility, short response times and competent implementation of SOFTTAILOR should be mentioned
WEMAG
Ole Bartels
Unser Service promise
Straightforward
Complex Microsoft SCCM issues solved on equal footing, as with good colleagues.
Quick response
Microsoft SCCM support when you need it — without annoying queries.
Strong in implementation
Our goal: Maximum added value from Microsoft SCCM in a timely manner with minimal effort for you.
Clear recommendations
Benefit from our specialization and years of experience in Microsoft SCCM.
Let's talk
Auf shortest route Talk to SCCM experts
Secure and productive endpoints in three steps.
Learn what you need to do and how to get to more structure and secure and productive endpoints in the shortest possible way.
1
Free initial consultation
We'll get to know each other and find out what's currently bothering you. You will get initial ideas on how we can help you.
2
Proposed solution & offer
After the initial discussion, we will present you with a specific proposed solution and the offer for implementation.
3
transposition
Equipped with automation and best practices, our team implements the proposed solution in record speed.
Let's get started!
Everything important about our SCCM services
1. What is SCCM
The System Center Configuration Manager (SCCM), today as Microsoft Endpoint Configuration Manager (MECM), is Microsoft's on-premise solution for centrally managing IT systems. Companies use SCCM for automated software distribution, operating system installation, update management, and inventory.
SCCM is particularly suitable for on-premise or hybrid infrastructures and can also be integrated into modern cloud scenarios via co-management with Intune.
2. Why does SCCM Consulting make sense?
SCCM is a powerful yet complex tool. Many companies quickly reach limits when it comes to configuration, maintenance or troubleshooting. The result: The SCCM is unstable and no one knows when the next problem will arise, which will then be solved ad-hoc and somehow. This is exactly where SCCM Consulting & Support comes in: External experts bring deep technical know-how and help avoid typical stumbling blocks.
Targeted consulting saves time, reduces failure risks and ensures sustainable optimization of the SCCM infrastructure. Whether during initial implementation, migration or in automation — the SCCM experts from SOFTTAILOR quickly deliver noticeable improvements. In addition, our on-demand support company permanently provides an SCCM expert as a point of contact for ad-hoc topics and day-to-day administration tasks.
3. Common SCCM topics
The majority of SCCM requests revolve around recurring challenges in practice. Our SCCM On-Demand Support particularly frequently provides assistance with the following topics:
Support for PXE boot issues
PXE boot problems occur primarily during operating system rollout. The causes can be incorrect DHCP configurations, improperly integrated drivers, or damaged boot images. The aim is to make imaging processes reliable and stable.
creating SCCM task sequences
Task sequences are at the heart of every automated Windows installation. Consultants help structure them efficiently, eliminate typical sources of error and optimize processes such as domain join, app deployment and adjustments.
SCCM troubleshooting
SCCM environments are vulnerable to a wide range of technical issues — from faulty Windows updates to WSUS sync failures to orphaned deployment packages. Especially when it comes to updates, inconsistent clients, lack of content distribution or misconfigured collections can lead to hours of downtime.
Our SCCM experts quickly identify the causes and fix them permanently. Through structured analyses and logging tools, troubleshooting is carried out in a targeted manner without jeopardizing production environments. Even with problems with SQL queries, client health or reporting, experts help bring the SCCM environment back to a stable state.
SCCM environment monitoring
A reliable SCCM environment starts with proactive monitoring. We set up comprehensive monitoring solutions that monitor the health of distribution points, replications, content distributions, and client health, among other things. In this way, anomalies are identified early on and can be reported or corrected automatically — before they have an impact on end users or rollouts.
Optimizing established SCCM infrastructures
Many SCCM environments have grown historically — with outdated packages, unused collections, and inefficient task sequences. We analyse the existing structure, consolidate unnecessary complexity and adapt the environment to modern requirements. The aim is a high-performance, maintainable and scalable SCCM architecture, which is also suitable for Co-management or cloud expansions are well prepared.
4. SCCM help from SOFTTAILOR experts
SCCM is technically demanding: Architecture, rollouts, updates, and co-management require a deep understanding of the platform and its interrelationships. Especially in complex or hybrid infrastructures, internal teams quickly reach capacity or knowledge limits.
Experienced consultants bring in-depth know-how and tried and tested solutions. They help optimize existing setups, introduce new functions and sustainably stabilize operations. The result: structured processes, reliable deployments and an SCCM environment that grows with the company.
5. Simplify SCCM
Even though SCCM is powerful, day-to-day work can be complex and time-consuming. That's why we often recommend tools and services to our customers that significantly simplify administration and thus save capacity and costs in your IT departments:
Patch My PC: Automated patch management for SCCM
Patch My PC automates the distribution of third-party updates and significantly reduces manual effort for a catalog of > 2,400 software products. There is no need to monitor update releases and manual software packaging. Integrated into SCCM, Patch My PC ensures a secure and always up-to-date software landscape.
Together with Patch My PC, the experts from SOFTTAILOR show what the tool can do and how to use it as effectively as possible for holistic patch management:
SoftwareCentral: Simplify SCCM administration
SoftwareCentral makes managing SCCM/MECM and Intune significantly more efficient—thanks to a common management console, automated routine flows, and granular role control. For example, standard processes can be securely delegated to the help desk, queries can be managed visually and intuitively, and software can be provided as self-service ready for installation. This saves time, prevents errors, and allows admin teams to focus on strategic tasks — while increasing security, compliance, and UX. Customers report significant relief for IT, lower support costs and greater satisfaction.
SOFTTAILOR Managed Service for SCCM
With the SCCM Managed Service, SOFTTAILOR provides continuous support, maintenance and optimization of your SCCM environment. In this way, your infrastructure is always up to date, performant and stable — without tying up internal resources. In contrast to on-demand SCCM support, we not only take action when you request it, but also proactively provide you with tips for optimization. We also patch and monitor the SCCM environment, identifying signs of instability before it has an impact on operations.
Häufig gestellte Fragen zur Microsoft SCCM Beratung
Was ist SCCM und warum ist es für Unternehmen relevant?
Welche Leistungen bietet SOFTTAILOR im Bereich SCCM Consulting?