SoftwareCentral
The tool for easy and safe operation of MECM and Intune by the help desk.
Revolutionize endpoint management by optimizing and managing MECM and Intune to empower non-experts instead of building expensive resources.
3+ million endpoints worldwide are managed with SoftwareCentral:
With SoftwareCentral, we were able to improve our workflow while reducing our IT costs. The quick implementation and ease of use make it the preferred tool for both our IT professionals and our help desk.
Daniel Kristensen
Aller Media
NKT was able to cut license costs in half, reduce the number of tickets by 10% and significantly reduce IT support costs, as well as increase user satisfaction.
Martin Peters
NKT
With SoftwareCentral, Toyota was able to increase user satisfaction due to improved client management, faster software distribution, and a reduction in errors.
Pritesh Patel
Toyota Motors
Benefits
Optimize the capacity of your MECM and Intune administrators
The capacity of expensive MECM and Intune experts is limited. With Software Central, tasks can be handed over to non-experts without worrying about operating errors or unintentional mass rollouts. Everyone's productivity and service levels are increasing.
Impact for admins and help desk
Automate routine tasks and reduce manual effort to give your IT team more time for strategic things. Countless clicks in MECM and Intune become one click in SoftwareCentral. With the modern interface, tasks are effectively distributed between administrators and the help desk.
No complex permissions
Onboarding help desk employees to MECM and Intune without a complex authorization process and configuration. With SoftwareCentral, you can easily and very granularly define which functions and devices the help desk can see and operate. Individually defined templates ensure that processes are met.
Finally solve the ticket queue
Fewer clicks, work faster. In addition to delegating tasks, SoftwareCentral relieves the workload through shortcuts, templates and standardization. Integration with ITSM Tools also makes everything faster, the ticket queue is getting shorter and shorter and end user satisfaction increases.
Speed up software distribution
Native MECM software distribution requires countless clicks. Automated software distribution makes it easy to deploy and update applications across devices.
MECM and Intune in one interface
Helpdesk and administrators control both MECM and Intune from a single, integrated interface to ensure efficient management and maintenance.
Increased security for MECM and Intune
Advanced security controls: Strengthen your cyber resilience with comprehensive compliance checks and role-based access control.
Get non-binding advice now
Let's talk SoftwareCentral. Let's discuss your challenges and goals to understand how we can best help. With clear recommendations, implementation strength and tried and tested procedures.
Die Benefits summarized.
Now available for Intune !
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performances
Your trusted partner to simplify MECM and Intune
MECM and Intune are our everyday tools. Let us take the complexity out of MECM and Intune for you.
SoftwareCentral trial, setup and licensing
Intune and MECM managed services
Intune workshop and MECM training
Design and migration to Intune and MECM
In action
This is what MECM and Intune look like for help desk team
Role-Based Access Control & Standard Processes
SoftwareCentral provides a simple and secure RBAC framework. On the one hand, it can be used to granularly define which functions and buttons should be available to Help Desk employees. On the other hand, it offers an additional security layer.
Features
Granular delegate permissions for everything
e.g. menu buttons, users, devices, software, operating systems, templates, reports, and more
Technically define standard processes for the help desk
Benefits
Delegate with the conscience that nothing can go wrong
No time-consuming manual authorization configuration
Additional security layer for MECM and Intune
Easily manage endpoints in MECM and Intune
SoftwareCentral provides a comprehensive view of all devices that are managed via Microsoft Intune or Configuration Manager. The user interface is designed to streamline SendPoint management by consolidating what's important, increasing operational efficiency and ensuring that all devices comply with organizational guidelines.
Features
Dashboard for key details
For example, device names, assigned users, operating systems, compliance status, and the date of the last synchronization
Visual indicators and direct links to manage every device and user
Benefits
Simply grasp the essentials
Identify and manage compliance issues quickly
dashboards
The dashboards in SoftwareCentral provide a simple visual overview of, for example, all device manufacturers and models in an organization. This functionality makes it easy to manage and analyze devices to ensure an effective IT infrastructure.
Features
Simple visual charts
Distribution of devices by manufacturer and model, for example
Search and filter by device name, compliance status, operating system, or manufacturer using drop-down menus
Export results as a PDF, image, or CSV file
Benefits
Easy analysis of devices
Reduced to the essentials for quick incident resolution
SoftwareCentral Shop
The SoftwareCentral Shop offers a user-friendly platform for efficient management and installation of software. This functionality aims to modernize and simplify the software deployment process by giving the end user direct access to the software they need without the need for IT intervention.
Features
Easy browsing and filtering
Direct installation and uninstallation by users
Provision of authorized software only
Integrate with Active Directory
Benefits
Reduced need for manual IT intervention and accelerated deployment process
Improved user experience through an intuitive interface
Ensures that only authorized and secure software is installed
Application Management
The “ApplicationManagement” screen provides clear management of all applications within an organization. These features enable support staff to effectively manage and update software to ensure that all applications meet the required standards and are properly deployed.
Features
Overview of applications with name, version, and number of deployments
Edit, withdraw, disable, and delete applications
Check migration status to Intune
Benefits
Effective software management by support staff
Ensuring that applications meet required standards and are properly deployed
Manage Software on a Single Resource
“Manage Software on a Single Resource” enables targeted management of software on a single device or for an individual user. This feature makes it easy to precisely manage software on specific resources.
Features
Find and select available software to install or remove
Check the status of the application for the specific device
Manage scheduled installations and uninstallations
Benefits
Effective software management by support staff
Ensuring that applications meet required standards and are properly deployed
comparison
Empowers the help desk.
Frees up capacity. Saves resources.
Without SoftwareCentral:
Manually manage MECM and Intune
No or error-prone delegation to the help desk
Complex and time-consuming processes for role and access management
Lack of visibility into compliance and security status for the help desk
With SoftwareCentral:
Automated and integrated management of MECM and Intune through a unified interface
Delegate and empower the help desk to limit the development of expensive endpoint administrators
No fear of errors due to technical process templates and granular function control
Perform tasks with fewer clicks
Simple and efficient implementation of role-based access controls improves IT security and compliance.
Comprehensive compliance reporting and security monitoring
Case studies
How Companies profit from our partnership
01
MECM+system hardening @ textile manuf.
Managed MECM and system hardening for manufacturers of innovative textiles
Manufacturing industry
|
>2,500
staffs
Challenge:
- Small IT team needs specialized support to operate MECM
- The team had recognized the importance of standard system hardening, but could not guarantee it themselves
The solution:
- Managed service for MECM with managed UEM and trouble shooting for international locations
- Adapting the CIS standard to an individual environment
- Regular system hardening as a service in accordance with CIS standards
01
Intune+system hardening @ game developer
Intune Deployment and Managed Service Plus System Hardening for Game Developers
Game development
|
>100
staffs
Challenge:
- Customer was dissatisfied with the speed and expertise of the old service provider
- Intune should be introduced and cyber security significantly improved
The solution:
- From the 1st Intune workshop to implementation and long-term support
- Establishment and regular updates of security baselines,
- Microsoft Defender for Endpoint Implementation and Managed Service
- SOFTTAILOR as a new go-to partner
01
Patch Management @ Law Firm
Patch Management as a Service for law firm
Professional Services
|
>500
staffs
Challenge:
- Customer wants to migrate to Intune
- High importance of cybersecurity in a very sensitive environment
- More than 200 applications must always be patched
The solution:
- Managed service for partially automated continuous updating of applications
- Close integration into the vulnerability management process
- Migrate software packages to Microsoft Intune
01
Software packaging @ Energy provider
Application packaging aaS for energy suppliers
energy supply
|
>1,500
staffs
Challenge:
- Restructuring should separate the IT department and infrastructure from the existing
- New IT department is being streamlined
- The company is therefore unable to manage 350 applications itself
The solution:
- Application packaging aaSin close coordination with the internal IT department
- Provision of a customer portal to view status
- Considering high safety requirements
Let's talk Endpoint
The fastest path to less complexity with Intune and MECM
Secure and productive endpoints in three steps.
Learn what you need to do and how to get to more structure and secure and productive endpoints in the shortest possible way.
1
Get in touch
Get in touch with us below and we will arrange an initial consultation with you at short notice.
2
Initial consultation
In the initial discussion, we discuss challenges and requirements, and together we discussed whether our Software Central is the right solution for you.
3
Free trial
If we are convinced together, we will start the free PoC, in which you will find out what added value is immediately created for your organization.
Let's get started!
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Expert knowledge to go: Our latest blog posts
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