Baramundi Proactive Hub

Next generation IT management — automated, secure, transparent.
With baramundi's Digital Employee Experience (DEX) solution, user experience and unified endpoint management go hand in hand.

Mehrere überlagerte Dashboards mit Berichten und Diagrammen zu Benutzerfeedback, Geräteendpunkten, WLAN-Stärke, Netzwerk-Nutzung, Absturzstatistiken und Batteriegesundheit.
What is the Baramundi Proactive Hub?

proactive, user-centered endpoint management

With the baramundi Proactive Hub, IT becomes a strategic partner that acts proactively instead of just reacting. Instead of just focusing on devices, IT manages your entire digital work environment intelligently, automatically and in the cloud. DEX and UEM solution from baramundi go hand in hand. Baramundi Proactive Hub and perform2work provide the data for proactive IT management with Baramundi Management Suite.

The modern cloud architecture offers decisive advantages:

  • Scalability to meet growing needs
  • Multi-client capability for use in complex organizational structures
  • Continuous development through regular updates and new features
  • Ideal conditions for hybrid IT environments that combine local and cloud-based components

‍ Seamless integration & modern architecture for future-proof IT

Thanks to open interfaces, the baramundi Proactive Hub and perform2work platform can be flexibly integrated into existing IT infrastructures — ideally with the baramundi Management Suite, but also compatible with third-party solutions. It is particularly suitable for companies that want to use it together with the baramundi Management Suite or are looking for an alternative to the major U.S. DEX manufacturers.

For detailed advice
benefits

Manage and protect all endpoints in one place

Better performance with less effort

Problems are detected early, causes are quickly & easily identified, and can be resolved directly in conjunction with the baramundi Management Suite.

Early problem detection

The solution's monitoring helps detect technical malfunctions, security issues, performance bottlenecks, or user problems before they escalate.

Reduce Costs with the Shift-Left Principle

The Proactive Hub significantly reduces the number and processing time of traditional support tickets.

Maximum flexibility

The baramundi Proactive Hub flexibly adapts to individual requirements and, thanks to open interfaces, enables data exchange with any other management systems.

Immediately ready

Thanks to its intuitive, browser-based user interface, the baramundi Proactive Hub can be used directly without complex installation.

Get non-binding advice now

Let's talk baramundi. Let's discuss your challenges and goals to understand how we can best help. With clear recommendations, strong implementation, and proven procedures.

Arrange an initial consultation
From Ticket Overload to Problem-Solving with Digital Employee Experience

baramundi perform2work - a product of the baramundi Proactive Hub

baramundi perform2work combines straightforward device monitoring with a Digital Employee Experience (DEX) approach. It continuously collects end-user feedback and device telemetry data alike – and proactively optimizes your IT. Thanks to API connectivity for integration into UEM or ITSM systems, the data can be immediately leveraged for performance optimization. 

Problematic software

Monitor how your deployed software behaves – in real-time and over time. This way, you can identify issues before they impact your users.

Microsoft Intune Admin Center mit geöffnetem Profilbearbeitungsmenü für Windows Autopilot, das Out-of-Box-Einstellungen (OOBE) für die Gerätekonfiguration anzeigt, einschließlich Bereitstellungsmodus, Datenschutzoptionen und Benutzerkonto-Typ
Features

  • Real-time monitoring and analysis of your software and OS (e.g. boot times)

  • Historical analysis of app crashes and performance issues

  • Application stability scoring

    • Benefits

  • Clear overview of stability and error sources

  • Rapid intervention before problems escalate

  • Satisfied users through stable applications

    • Hardware performance

    With perform2work, you always have your hardware performance under control. This way, you can identify bottlenecks early and reduce costs in the long term.

    Zwei Balkendiagramme zeigen die Verteilung von Endpunkten mit häufig hoher und häufiger niedriger CPU-Auslastung, mit Zahlenangaben für Hoch-, Sehr hoch-, Niedrig- und Sehr niedrige Auslastung an den Datenpunkten 07/26, 08/02 und 08/09.
    Features

  • Monitoring of CPU, RAM, and battery performance

  • Automatic performance scoring for endpoints

  • API integration for UEM or ITSM system integration

    • Benefits

  • Early detection of hardware vulnerabilities prevents failures

  • Timely battery replacement extends the lifespan of your devices

  • Sustainable hardware usage reduces your costs

    • Network performance

    Whether you're in the office or on the go, you'll instantly see where your network bottlenecks and can make targeted optimizations.

    Netzwerkleistungsübersicht mit 66% WiFi-Stärke, geringem Paketverlust und Latenz von etwa 48 ms bei Ethernet, WiFi und Mobilnetz.
    Features

  • Analysis of Wi-Fi signals and network stability

  • Performance scoring for network quality and latencies

  • Historical trends for better root cause analysis

    • Benefits

  • Identify network bottlenecks early

  • Stable connections ensure satisfied employees

  • Optimized infrastructure boosts your productivity

    • End User Feedback

    You combine robust telemetry data with genuine user perspective – providing a complete picture of your IT reality.

    Balkendiagramm zeigt aktuelles Benutzerfeedback über alle Endpunkte: Sehr schlecht 11, Schlecht 8, Gut 5, Sehr gut 6 Bewertungen mit entsprechenden Emojis.
    Features

  • Direct capture of user feedback on the device

  • Combination of telemetry data with subjective user experience

  • Continuous monitoring of satisfaction and stability

    • Benefits

  • New insights from qualitative user data

  • Improvements meet actual user needs

  • Proactive optimization boosts acceptance and efficiency

    • comparison

    Your journey from Legacy to Modern Endpoint Management

    Without baramundi perform2work

    Reactive instead of proactive: IT admins often only learn about problems when users complain.

    Lack of transparency: Important information on device performance, user experience, or system load is either missing or must be collected manually.

    Time-consuming troubleshooting: Performance issues are difficult to reproduce – root cause analysis is time-consuming and frustrating.

    Unclear Priorities: Without measurable data, it is difficult to make informed decisions or to plan resources efficiently.

    Lower user satisfaction: Problems affect employee productivity for longer.

    With baramundi perform2work

  • Act Proactively: Early warning systems and real-time data allow for the detection and resolution of problems before they escalate.

  • Full Transparency: Detailed insights into hardware, software, and user performance enable an informed analysis at a glance.

  • More Efficient Troubleshooting: Clear diagnostic information saves time and enables targeted measures – e.g., timely battery replacement or RAM upgrade.

  • Focus on User Experience: The digital employee experience becomes measurable – and is specifically improved.

  • Strategic IT Operations: Instead of operating in "firefighting mode," IT admins can act proactively and strategically.

    • Case studies

    How companies benefit from our partnership

    View all cases
    01
    MECM+system hardening @ textile manuf.

    Managed MECM and system hardening for manufacturers of innovative textiles

    Manufacturing industry
    |
    >2,500
    staffs

    Challenge:

    • Small IT team needs specialized support to operate MECM
    • The team had recognized the importance of standard system hardening, but could not guarantee it themselves

    The solution:

    • Managed service for MECM with managed UEM and trouble shooting for international locations
    • Adapting the CIS standard to an individual environment
    • Regular system hardening as a service in accordance with CIS standards
    01
    Intune+system hardening @ game developer

    Intune Deployment and Managed Service Plus System Hardening for Game Developers

    Game development
    |
    >100
    staffs

    Challenge:

    • Customer was dissatisfied with the speed and expertise of the old service provider
    • Intune should be introduced and cyber security significantly improved

    The solution:

    • From the 1st Intune workshop to implementation and long-term support
    • Establishment and regular updates of security baselines,
    • Microsoft Defender for Endpoint Implementation and Managed Service
    • SOFTTAILOR as a new go-to partner
    01
    Patch Management @ Law Firm

    Patch Management as a Service for law firm

    Professional Services
    |
    >500
    staffs

    Challenge:

    • Customer wants to migrate to Intune
    • High importance of cybersecurity in a very sensitive environment
    • More than 200 applications must always be patched

    The solution:

    • Managed service for partially automated continuous updating of applications
    • Close integration into the vulnerability management process
    • Migrate software packages to Microsoft Intune
    01
    Software packaging @ Energy provider

    Application packaging aaS for energy suppliers

    energy supply
    |
    >1,500
    staffs

    Challenge:

    • Restructuring should separate the IT department and infrastructure from the existing
    • New IT department is being streamlined
    • The company is therefore unable to manage 350 applications itself

    The solution:

    • Application packaging aaSin close coordination with the internal IT department
    • Provision of a customer portal to view status
    • Considering high safety requirements
    Let's talk Endpoint

    The fastest path to less complexity with baramundi

    Secure and productive endpoints in three steps.
    Learn what you need to do and how to get to more structure and secure and productive endpoints in the shortest possible way.
    1
    Get in touch

    Get in touch with us below, and we will arrange an initial consultation with you at short notice.

    2
    Initial consultation

    During the initial consultation, we will discuss your needs and requirements to determine if we can assist you. If so, we will then consider what a tailored approach for you and your desired baramundi configuration might look like.

    3
    Transposition

    We usually start with one or more workshops to precisely understand your current situation and requirements. Then we proceed to detail and implement your Intune vision. To ensure that everything remains as effective as originally implemented, we will provide ongoing maintenance for your baramundi.

    Die zwei Geschäftsführer von Softtailor schauen freundlich und kompetent in die Kamera.

    Let's get started!

    +49 6151 6291 690
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    blog

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    Baramundi Proactive Hub FAQs

    What is Baramundi Perform2Work?
    How does Baramundi Perform2Work work?
    Does the baramundi Proactive Hub have to be installed locally?
    Is the solution GDPR-compliant and secure?