Always know who to contact: From troubleshooting to proactive and long-lasting support. With Endpoint Support & Consulting, your team gets access to technical support and advice from Germany's Endpoint Management & Security specialists.
You always have topics related to endpoint strategy and need timely support. Sometimes it's about a complex configuration and sometimes just a quick troubleshooting. Our team is there for you and is as tangible as your own colleague.
Your team is overloaded and can no longer keep up with daily tasks in endpoint management, such as creating new policies, device on/off boarding, etc. We discuss the way of working and then independently work on the relevant topics and make recommendations for continuous adjustment of the endpoint strategy. Managed Endpoint Expert is often part of our Endpoint Management as a Service offerings.
Reduce trial & error, downtime, and time for daily tasks to focus on strategic projects. And that's significantly cheaper than setting up appropriate in-house processes and know-how.
Our aim is that you always think of us first when it comes to endpoint topics. We achieve this through the expertise of an entire team, accessibility and high service quality.
Reduces time spent on daily tasks and troubleshooting complex issues. Together, we are creating more capacity for strategic projects. End user satisfaction is also increased through timely solution expertise.
Our team knows what works and always keeps an eye on innovations. You save yourself trial and error, troubleshooting, time and money. Expensive work-arounds, system failures, security incidents are less likely due to professional support.
Our support agreements can be flexible to scale business growth or changing technology requirements. And that's significantly cheaper than setting up appropriate in-house processes and know-how.
We get to know each other and learn the topics that concern you. You will get initial ideas on how we can help you in practice. With clear recommendations, implementation strength and tried and tested procedures.
Our most sought after support service. The core of endpoint management is 100% affected when improvements are to be implemented and is also the tool for everyday tasks. We are your point of contact for on-demand and continuous support & advice for everything related to the UEM solution.
Microsoft Intune Support
Microsoft Configuration Manager (MECM/SCCM) support
Ivanti DSM Support
Ivanti Neurons Support
Our managed service offers hardening of your systems according to the CIS benchmark so that you are always up to date. In addition, there are numerous other hardening measures that we design, introduce and supervise for you.
Adapting the CIS Benchmark
Zero Trust, Tier Model, PAW, MFA, Privilege Management, etc.
Support/Introduction to AppLocker
Support for our security tools
Since patch management must be a continuous process with central responsibility much more than the other endpoint strategy elements, we offer continuous support here exclusively as a managed service. In addition, we create patch management concepts.
Patch Management as a Service
Patch Management Design
Microsoft Defender for Endpoint is increasingly integrated into the wider Microsoft world, such as Intune, Entra ID and other products from the Defender family. It has thus gone from an antivirus to a complex security product. Even after the introduction, we will help you exploit the full potential of the Defender.
Microsoft Defender for Endpoint Support
Continuous configuration to meet changing security requirements
Integrate with Intune
Security policy configurations
Many measures in endpoint management, in particular in system hardening and endpoint security, are implemented, for example, via Entra ID. The ongoing development of your endpoint strategy does not take place in a vacuum, but within your Microsoft IT infrastructure. That is why we are very familiar with the Microsoft 365, Azure and security world.
Microsoft 365
Microsoft Entra, in particular Entra ID/ Active Directory
Zero Trust architecture
Group Policies (GPOs)
Client and server design
powershell
Azure cloud infrastructure
Azure Virtual Desktop
Azure Logic Apps
Customers often describe working with us as if they were working with a valued team member. We are tangible and a trusted companion. With us, there is no trial & error, but plain language. We work holistically and in a structured way and deliver practical solutions that we implement ourselves. But we also know what we can't do.
Secure and productive endpoints for our customers have been our passion since 1995
Heiko Assmann
KubusIT
We'll get to know each other and find out what's currently bothering you. You will get initial ideas on how we can help you.
After the initial discussion, we will present you with a specific proposed solution and the offer for implementation.
Equipped with automation and best practices, our team implements the proposed solution in record speed.
Years of excellent work with predictive solutions that work have already saved us a lot of time and nerves. It is not for nothing that our team always says: “Can't we hire SOFTTAILOR for this? ”
Thank you for your excellent work during this difficult transition period. You're really good!
SOFTTAILOR is characterized by distinctive communication skills, flexible implementation skills and response times, which can be described as “real-time communication.”
After these consistently very positive experiences with SOFTTAILOR, there was no question for us that we wanted to continue using SOFTTAILOR as a service provider for packaging tasks.
We were able to benefit greatly from SOFTTAILOR GmbH's extensive experience in planning and executing such projects. We actively recommend SOFTTAILOR to our customer and partner network.
In particular, the flexibility, short response times and competent implementation of SOFTTAILOR should be mentioned